download the new version for iphoneRazer Synapse 3.20230731 / 2.21.24.41

I would be absolutely willing to beta test Synapse 3 OSX, but with no response from Razer, I can only assume it will never happen. The product documentation linked from Amazon for the Naga Trinity clearly says it's Mac compatible, which is not true beyond very basic usage. All we have are vague customer service emails that say absolutely nothing about when we might expect to be made whole here. I've been checking this thread for months hoping that it would finally have some sort of update or official announcement. It sure seems like this will never happen. This is going to get posted all over social media and every major retailer where I can submit a product review. However, Razer has not owned up to this decision, but instead keeps selling products to Mac users with the promise that the software could arrive any time now 'so do stand by,' which is corporate speak for, 'How do you keep an idiot in suspense?'īottom line: Mac users need to avoid Razer products.

That would be a reasonable business decision if stated as such. It is clear that Razer decided Mac users do not represent a big enough segment of their market to warrant tying up existing resources or hiring/outsourcing additional developers to complete and support the Mac OS application.

Failure to release Mac software is not making 'a product that is dedicated to both Windows and MacOS users' because, and I can't believe I have to explain this, all software features for current products have been unavailable to Mac users for nearly 3 years and they still have no plan to address it! And even if they did, if the forum posts about the PC rollout of Synapse 3 in 2018 are any indication, I would not download the first release of the Mac version as they basically force customers to be their beta testers. The reply in post #4 (including the attached email from Razer) is insulting doublespeak. The fact they have not released Synapse 3 for Mac in almost 3 years speaks to their a) incompetence or b) willful neglect of Mac users, though I suspect c) both. I just bought a Kiya Pro webcam only to discover I have absolutely no software features or control thanks to this ongoing Synapse 3 idiocy on the part of Razer.

Download the new version for iphoneRazer Synapse 3.20230731 / 2.21.24.41